Sunway Medical Centre Velocity International Patient Centre
Sunway Medical Centre Velocity (SMCV) is an award-winning tertiary care hospital in Kuala Lumpur, recognised for clinical excellence and patient-centred care. Recognised by Newsweek as one of Asia's Best Hospitals & Clinics 2026 (Cataract Surgery), the hospital was also honoured with the Parents' Choice Award 2025, reflecting its dedication to delivering trusted, family-centred care. As an international recognition of its continuous improvement and commitment to stroke care, SMCV was awarded Gold Status in 2024 and Platinum Status in 2025 by the World Stroke Organisation (WSO) Angels Award.
Strategically located within the integrated Sunway Velocity township, less than 4km from Kuala Lumpur City Centre, Sunway Medical Centre Velocity provides comprehensive medical and surgical services supported by modern facilities and experienced specialists. Our International Patient Services team is dedicated to assisting overseas patients with coordinated care and personalised support throughout their treatment journey.
Why Choose
Sunway Medical Centre Velocity
International patients choose SMCV for its integrated healthcare environment, accessible city location, and coordinated care support. As part of a leading private healthcare group, SMCV provides a wide range of medical and surgical specialties, supported by advanced diagnostic technology and 24-hour emergency services.
SMCV’s International Patient Centre Team works closely with medical specialists to ensure clear communication, appropriate care planning, and continuity of care throughout your treatment journey.
Centres of Excellence
Hospital Beds
Consultation Suites
Operating Theatres
1
Cardiac Catheterization Lab
Critical Care Beds
How We Support International Patients
Making an Appointment
- Submit an enquiry form or contact the International Patient Centre to arrange an appointment with the appropriate specialist or service.
- Collection and coordination of medical reports and imaging for review by the relevant specialist (where applicable).
- Preliminary treatment planning, including indicative procedure cost and expected duration of stay.
- Guidance on travel preparation and required documentation.
- Assistance with Medical Visa application (where applicable).
- Pre-admission arrangements if hospitalisation is anticipated.
- Assistance with hotel and transport booking upon request.
Support for Consultations & Day Procedures
For patients attending specialist consultations, diagnostic tests, health screenings, or minor procedures without hospital admission, our team provides:
- Registration coordination for clinic appointments
- Coordination of investigations, imaging, and same-day procedures
- Language and interpretation assistance (subject to availability)
- Assistance with billing, insurance, or self-payment processes
- Support for patient and family enquiries
- Follow-up appointment scheduling
- Assistance with medical reports and documentation
Support for Hospital Admission & Surgery
For patients requiring hospital admission, surgery, or extended treatment, we provide coordinated support throughout the hospital stay:
- Admission coordination and hospital registration
- Coordination of procedures, investigations, and multidisciplinary care
- Courtesy visits to admitted international patients
- Assistance with billing and insurance matters during hospitalisation
- Discharge coordination and post-treatment instructions
- Coordination of post-treatment care where required
- Arrangement of airport transfer upon request (subject to availability)
Packages & Promotions
Location and Accessibility
Strategically located within the integrated Sunway Velocity development in Kuala Lumpur, Sunway Medical Centre Velocity is less than 4 km from Kuala Lumpur City Centre and just one MRT station away from Tun Razak Exchange (TRX).
The hospital offers direct pedestrian access to Cochrane MRT Station (MRT Kajang Line) and is conveniently connected via the Maluri MRT-LRT interchange, providing seamless access across the Klang Valley.
Surrounded by retail, hotel, dining, and lifestyle amenities, the hospital offers patients and accompanying family members convenient access to accommodation and essential services within walking distance.
Patient Testimonials
We are committed to delivering meaningful care that makes a positive difference in our patients’ lives. Every patient journey is unique, and their experiences reflect the trust placed in us. Here are some stories shared by our patients about their treatment and care at Sunway Medical Centre Velocity.
Frequently Asked Questions
You may contact us via email at [email protected] or WhatsApp +6019 383 3587.
You will typically be asked to submit basic personal information, medical records, and details about your condition so our IPC team can review your case and schedule the appropriate consultation.
A referral letter is not always required, but it is strongly recommended. A referral from your local physician helps SMCV doctors better understand your medical history and may speed up the appointment and treatment planning process.
Yes. Language interpretation services are available for international patients during consultations, hospital stays, and administrative processes to ensure clear and accurate communication.
Payment can be made using any of the following methods:
- Cash
- Cheque
- Online Transaction
- Cash Deposit
Cheque is to be issued in favour of “SunMed Velocity Sdn Bhd”.
Payment via Bank Transfer
- Payable to: SUNMED VELOCITY SDN BHD
- Bank: HSBC Bank Malaysia Berhad
- Account No.: 105-111942-101
- Swift Code: HBMBMYKL
Before discharge, our SMCV care team will provide a detailed medical report and a personalised follow-up care plan. This documentation can be shared with your healthcare providers in your home country to help them continue your care smoothly.
Contact our International Patient Centre Team
Our International Patient Centre Team is here to support you every step of the way — from planning your visit to coordinating your care and follow-up.
Saturday: 8.30am - 1.00pm
Enquiry Form
Let us know how we can help with your medical journey.
