Join Our Team (Careers)

Job Descriptions

• Manage Corporate and Insurance accounts, including billing submission, Statement of Account (SOA) issuance, and ensuring timely collection within credit terms.

• Monitor ageing reports and follow up on outstanding, short, or delayed payments to meet collection targets.

• Investigate non-payment cases and escalate potential bad debts, slow payers, or disputed accounts to management.

• Prepare and maintain financial documentation including discount adjustments, write-offs, bad debt listings, and audit confirmations.

• Perform daily bank reconciliation, identify debtor payments, and ensure accurate receipt issuance in compliance with audit requirements.

• Liaise with Insurance/TPA/MCO clients on billing enquiries, reconciliation matters, procedure codes, and credit facility applications.

• Support Business Office operations by assisting with patient enquiries, complaints handling, and frontliner support during peak periods.

• Ensure adherence to company policies, confidentiality standards, quality and safety protocols, and contribute to continuous process improvements

Requirements & Qualifications

• Degree in Finance/Accountancy or equivalent and Diploma in Accounting/ Business Administration or equivalent
• At least 2 years working experience in credit control in related field.
• Computer literate in Microsoft of words/ excel/ power points
• Good communications skills, compassion.
• Ability to work long hours, often under pressure.
• Effective decision-making and problem solving skills.

We are looking for a detail-oriented and proactive Procurement Assistant to join our team and support our procurement processes. If you enjoy coordinating with suppliers, managing purchase orders, and ensuring timely deliveries, this role may be a great fit for you.

Job Descriptions

• Process PR to PO for F&B, Stationeries, Housekeeping, and MTNM within the specified turnaround time, including consignment POs.
• Follow up on PO deliveries to prevent delays, source alternatives for out-of-stock or discontinued items, identify supply chain bottlenecks, and liaise closely with vendors and end users to ensure smooth operations.
• Process item price and description updates promptly, coordinate with vendors, SHG Procurement, and MIS, and maintain proper documentation and quotation records.
• Manage product evaluations (sorting, distribution, result compilation) and handle product complaints by coordinating with vendors for corrective actions such as replacements or collections.
• Work closely with the procurement team, end users, and vendors, respond to urgent purchase requests, provide backup support when required, and perform any other duties assigned by the HOD    

Requirements & Qualifications

• Minimum Diploma
• Proven experience as a Procurement Buyer, specializing in F&B and healthcare sectors
• Experience in using any procurement system
• Experience in email communication
• Strong communication skill as to be the main PIC between end users and vendors
• Proven experience as a Procurement Buyer, specializing in F&B and healthcare sectors
• Experience in using any procurement system
• Experience in email communication
• Strong communication skill as to be the main PIC between end users and vendors

We are seeking compassionate, detail-oriented Patient Care Assistants to join our team and help us enhance our patient care services in Accident and Emergency Department

Fresh graduates, SPM leavers and experienced talents are welcome to apply!

Tasks & responsibilities

• Respond to patient needs or queries promptly and follow up appropriately.
• Adhering to all Standard Operating Procedures (SOP), Work Instruction and policies for all procedures carried out in all areas assigned. 
• Notifying or reporting to superior if unsure of any patient care.
• Coordinate patient to other departments for diagnostic tests, lab investigations or admission if necessary.
• Ensure appropriate forms such as lab forms, charge forms etc are filled up as ordered by Doctor and checked correct patient identifications.
• Assist patients with transfers, ambulation and other mobility e.g. wheelchairs.
• Performing administrative jobs including proper and correct filing of patients’ records
• Complete documentation at Triage
• Complete all charges and submit to cashier.

Qualifications & experience

• Minimum SPM Certificate or Diploma in Healthcare will be advantage
• Acceptable for another non-related Diploma Certificate  
• Has experience as clinic nurse will be advantaged
• Performing range of patient care according to prescribed methods, techniques and standards

Job Descriptions

• Perform core ART laboratory procedures, including andrology and embryology tasks, in accordance with SOPs and quality standards.
• Demonstrate strong operational knowledge of IVF, ICSI, embryo culture, cryopreservation, oocyte handling, semen analysis, and related lab procedures.
• Monitor and maintain the Quality Management System (QMS) to support safe, accurate, and efficient laboratory operations.
• Identify potential risks within the IVF laboratory environment and execute appropriate corrective or preventive actions.
• Ensure proper documentation, labeling, traceability, and compliance with clinical and regulatory requirements.
• Maintain laboratory equipment by performing routine checks, calibrations, and troubleshooting where necessary.
• Assist senior embryologists/lead embryologist with complex cases, lab inquiries, and protocol improvements.
• Present IVF‑related topics for CME sessions and actively keep technical knowledge up to date.

Requirement & qualification

• BSc in Biosciences or related field.
• Valid Annual Practicing Certificate and registration with the Allied Health Profession (Clinical Scientist – Embryologist).
• Minimum 3 years’ experience working in an IVF laboratory environment.
• Proficient in a full range of andrology and embryology techniques.
• Strong analytical thinking, attention to detail, and ability to work under time‑sensitive conditions.

Job Descriptions

• Coordinate and administer internal and external training programs.
• Manage HRDC grant applications and hospital sponsorship programs.
• Support organisational development projects like competency development, succession planning, and onboarding enhancements.
• Assist in employee engagement activities and culture-building initiatives.
• Handle credentialing and privileging processes for employees.

Requirement & qualification

• Possess Bachelor’s degree in Human Resources, Business Administration, or related field with strong academic results.
• At least 3 to 5 years in HR.
• Candidate who is familiar with HRDC related administrative matter is preferred.
• Candidate who can facilitate training are preferred. 
• Strong computer literacy and familiarity with HR systems.
• Excellent communication and interpersonal skills.
• Knowledge of employment laws and HR practices.

We are hiring interns for Finance Department!

If you are looking for an internship placement and able to commit a 4 to 6 months period of internship, you are welcome to apply! Whether you're pursuing a Degree in Accounting/ Finance/ Banking or any related field, we encourage you to apply.

Job Descriptions:

• Assist in managing daily finance department operations.
• Ensuring data accuracy of Account Receivable & Account Payable in timely matter.
• To file payment voucher and paid document such as invoices, GRN & DO timely and accurately, in order to retrieve easily upon request.
• Carry out other key administrative functions and ad hoc assignment in Finance Department

Requirements / Qualifications:

• Pursuing a Bachelor's degree in Accounting/ Finance/ Banking or related field.
• Minimum CGPA 3.0
• Strong communication and interpersonal skills (written and verbal), with a good attitude towards learning.
• Effective time management and ability to work collaboratively in a team.
• Deadline-oriented with a keen attention to detail.

To render effective and efficient peri-operative care in order to meet optimal surgical outcome and patient satisfaction in line with our organization vision and mission.

Job Discriptions : 

• Prepare operating rooms before surgeries by ensuring that all necessary equipment, instruments, and supplies are available and in working order.
• Assist surgical team members in donning sterile attire and maintaining sterile fields throughout procedures.
• Set up and operate surgical equipment such as anesthesia machines, lights, suction devices, and monitors.
• Anticipate the needs of the surgical team, by provision of appropriate surgical instrumentation and equipment, surgical supplies, medical devices, positioning aids and assistance.
• Handle and care for medical device transportation, ensuring proper cleaning and storage procedures are followed.
• Ensure patient safety and assist with patient positioning as directed by the surgical team.
• Maintain accurate records of surgical procedures, including equipment used, supplies consumed, and patient data.
• Assist with patient transfer to and from the operating room, ensuring patient safety and comfort.
• Has basic knowledge in the care of various medical devices, anesthesia equipment and supplies used in the Operating Theatre.
• Ability to maintain good health and consistent attendance.
• Ability to learn new equipment and medical device in assisting the surgical procedures.

Qualifications & Requirements :

• SPM Certificate
• Operating Theatre Technician Course includes Diploma/ Certificate will be advantge 
• Minimal 1 years working experience after obtaining training in the junior Operating Theatre Technician or similar training in an acute tertiary level Health Care Facilities
• Good listeners with effective with verbal and written communications

To coach, educate and supervise nursing staff to ensure the practice of nursing and health related subjects is in accordance to set policies and standards of the organization. 

Job Discribtion : 

• Close and constant supervision of nursing staff.
• Develop, implement and monitor process improvement initiatives to continuously enhance the level of nursing staff’s competency and efficiency.
• Work as part of a health care team to assess patient needs, plan and modify care and implement interventions.
• Maintaining sterility of equipment and supplies, use of disinfectant as per infection control guidelines.
• Ensure sufficient CPD points for nurses through regular in service programs
• Assists in conducting nursing audits to ascertain training needs for nurses
• Conducts regular bedside clinical teaching for nursing staff
• Assist in teaching BLS, NRP, PALS, ACLS as per latest AHA guidelines
• Conduct regular emergency response drills in designated supervise areas
• Participate in other activities as and when assigned by Nurse Educators/ Nurse Practitioners/ Senior Manager/ Division Head
• Participate in job related training and company internal programs as well as external programs identified by HOD/ Director to upgrade own knowledge and skills.

Qualifications & Requirements :

• Diploma or Degree in Nursing.
• Relevant post basic certificate/advance diploma for specialized nursing areas.
• Valid Annual Practicing Certificate
• Registered with Malaysian Nursing Board.
• Minimum 5 years and above of clinical/ nursing experience in related fields.
• Supervisory experience is an added advantage.
• Previous track record demonstrating compliance and high concern for quality to safeguard the standards of nursing practice.

Job Descriptions

• To ensure optimum level of nursing care to all patients.

• To ensure effective and efficient nursing services is delivered to all customers

• Monitor staff’s performance and ensure staff is competent in providing effective and efficient care to patients.

• Participate in shift handover to monitor staffs’ compliance and ensure appropriate case management/ care plan implementation.

• Attend efficiently and timely to the needs of customers and address customer’s complaint promptly, escalating when required.

• Creating awareness among staffs and enhance optimal safety and health care standards.       

• Motivate and developing staffs towards customer centric culture.

• Strengthen and enhancing interdepartmental relationships.

• Collaborating with Nursing Education to ensure continuous development and upgrading of skills.

• Ensure staffs are competent by completing a competency

• Developing and promoting effective communication with team members and multi-disciplinary team.

• Conduct audit to monitor effectiveness of service delivery.

• Monitoring staffs’ performance constantly and provide feedback or appropriate recognition of good performance.

• Providing continuous support and supervision to all staffs.

Qualifications & Requirements

• Diploma or Bachelor in Nursing

• Registered with Malaysian Nursing Board

• Valid Annual Practicing Certificate

• Post Basic certification is added advantage

• Minimum 5 years working experaince and 1-year supervisory level in related field

• Basic computer skills

• Good communications skills

We are looking for a highly skilled and compassionate Resident Medical Officer to join our dynamic Intensive Care Unit team. You will be responsible for managing critically ill neonates, pediatric, and adult patients in the ICU, and other inpatient areas. You will work closely with consultants to provide timely interventions, including procedures and emergency care when needed.

Key Responsibilities:

• Oversee care of post-operative and emergency patients in ICU and wards.
• Support consultants by managing unstable patients and performing procedures (e.g., catheterization, NGT insertion).
• Attend to verbal orders, code blue, sedation, and diagnostic needs promptly.
• Conduct assessments, implement treatment plans, and assist in emergency resuscitation.
• Perform and document diagnostic and therapeutic procedures.
• Assist in identifying patients suitable for transfer from ICU during full occupancy.
• Communicate with patient families when requested by the treating physician.
• Comply with hospital SOPs, health and safety standards, and infection control policies.
• Support hospital activities such as medical talks, check-ups, and donation drives.
• Participate in accreditation and regulatory activities; support development of critical care protocols.

Qualifications & Experience:

• MBBS or equivalent medical degree from a recognized institution.
• Minimum 3 years of experience working in a Anaesthesiology and/or ICU/critical care.
• Valid registration with the Malaysia Medical Council and completion of housemanship.
• Strong knowledge of critical care, resuscitation techniques, and treatment protocols.
• Excellent communication and interpersonal skills, with the ability to work well in a fast-paced, high-pressure environment.
• Able to work rotating shifts including nights and weekends.

Job description

• Carry out patient assessments and treatments, maintaining responsibility for a clinical caseload.
• Participate in on-call emergency duty rosters at the assigned site.
• Maintain up-to-date, accurate, and legally compliant medical records.
• Report any deficiencies in working conditions, equipment, or procedures that may pose risks, and ensure appropriate safety measures are taken.
• Make independent clinical decisions and evaluate treatment outcomes with senior staff support.
• Actively participate in MDT meetings and case conferences, ensuring effective communication of clinical information to health and social care teams.
• Safely operate and apply rehabilitation equipment and techniques, including Traction, electrotherapy, shockwave therapy, and High Intensity Laser.
• Actively engage in ongoing learning, maintaining up-to-date knowledge through evidence-based practice and completing personal development objectives with guidance from the line manager.
• Participate and contribute to in-service training programs, peer reviews, and complete induction and on-call competency training.
• Maintain responsibility for personal professional development records and identify individual learning needs.

Requirements & Qualifications

• Possess a Degree in Physiotherapy.
• Both fresh graduates and experience Physiotherapist are welcome to apply
• Registered in Malaysian Physiotherapy Association.
• Registered with Malaysian Allied Health Professional Board. 
• Evidence based Physiotherapy Assessment and intervention skill.
• Patient oriented
• Good team work
• Effective with verbal and written communications

We are seeking a passionate and dedicated Staff Nurse to join our team in Operating Theatre Department.

Job description

• Good knowledge of aseptic and sterile techniques.
• Conduct mandatory patient checks including informed consent, patient identity and operation site prior to the start of procedure.
• Conduct mandatory surgical checks prior to the start of the procedure, during and pre-wound closure.
• Anticipating potential risk and execute appropriate action to ensure safe environment.           
• Demonstrating operational knowledge of nursing procedure applicable to area of assignment.
• Provided professional nursing care to patients undergoing surgery.
• Managing resources to achieve optimum productivity.
• Assembled the type and quantity of material and special equipment needed for daily procedures and possible emergencies.
• Prepared and maintained operating room for all surgical procedures.
• Established and utilize a checklist to monitor the physical plan of the operating room and equipment for conformity to all national standards.
• Circulate and scrub for an array of surgical procedures. Ensuring safety for the patient and all personnel.
• Dispose of sharp and contaminated material and disinfect equipment accordingly after the procedure.
• Responded to surgical emergency requirements such as cardiac, pulmonary, or respiratory failure and haemorrhage.
• Delivery of care to patients in the roles of the Coordinator, circulator, scrub, first assistant, GA assistant, and post-operative care.

Qualifications & Requirement

• Diploma/ Degree in Nursing
• Valid Annual Practicing Certificate
• Registered with Malaysian Nursing Board
• 1- 5 years’ experience as a nurse providing perioperative care.
• Post basic certification is an added advantage

Job Description

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Attend to patients’ enquiries and direct them to the right destination.
• Answering, screening and forwarding incoming phone calls
• Attend to calls and inquiry promptly
• Accurate arrangement of appointments and keep the physician and clinicians updated with appointments daily.
• Punctual and good personal time management

Requirements & Qualifications

• Minimum SPM
• Proficiency in Microsoft Office.
• Professional attitude and appearance.
• Multitasking and stress management skills are essential for this position.
• Good customer service with pleasant personality.

We are seeking a passionate and dedicated Clinical Instructor to join our team. As Clinical Instructor to coach, educate and supervise nursing staff to ensure the practice of nursing and health related subjects is in accordance to set policies and standards of the organization.

Job description:

To monitors performance of nursing staff to ensure competencies and nursing practices is in accordance with established policies and standards. It is achieved by:

• Close and constant supervision of nursing staff.
• Develop, implement and monitor process improvement initiatives to continuously enhance the level of nursing staff’s competency and efficiency.
• Anticipating potential risk and execute appropriate action to ensure safe environment i.e. practice and adhere to infection control guidelines and policy.
• Demonstrating operational knowledge of nursing procedure applicable to area of assignment.
• Assuming leadership role for others to prepare and assist them with their responsibilities in the unit.
• Work as part of a health care team to assess patient needs, plan and modify care and implement interventions.
• Maintaining sterility of equipment and supplies, use of disinfectant as per infection control guidelines.
• Demonstrate positive attitude towards responsibilities, work place and colleagues by adhering to company rules and policy i.e. punctual to work.
• Ensure effective coordination with other department for timely delivery of patients’ treatment and investigation.
• Perform other appropriate tasks assigned within the realm of staff knowledge, skills and ability and answer patients' calls and determine how to assist them.

Assist in assessing learning needs of nurses in accordance with prescribed guidelines by Malaysia Nursing Board / Ministry of Health and accreditation standards. It is achieved by:

• Strictly adhere to MNB policies and procedures to ensure the nurses’ competencies
• Ensure sufficient CPD points for nurses through regular in-service programs
• Assists in conducting nursing audits to ascertain training needs for nurses
• Conducts regular bedside clinical teaching for nursing staff
• Exceeding set standards and quality in nursing care rendered.
• Assist in ensuring completion of competency records within stipulated time frames
• Assist in teaching BLS, NRP, PALS, ACLS as per latest AHA guidelines
• Conduct regular emergency response drills in designated supervise areas

Qualifications & Requirement

• Diploma or Degree in Nursing.
• Relevant post basic certificate/advance diploma for specialized nursing areas.
• Valid Annual Practicing Certificate.
• Registered with Malaysian Nursing Board.
• Minimum 5 years and above of clinical/ nursing experience in related fields.
• Supervisory experience is an added advantage.
• Previous track record demonstrating compliance and high concern for quality to safeguard the standards of nursing practice.
• Teaching methodology/clinical teaching/preceptorship in related fields.
• Strong analytical and problem-solving skills.

As Clinical Resource Nurse (CRN) to coach, educate and supervise nursing staff to ensure the practice of nursing and health related subjects is in accordance to set policies and standards of the organization. To propose and implement positive changes to enhance standard of Nursing care.

Job Scope: 

1. Monitors performance of nursing staff to ensure competencies and nursing practices is in accordance with established policies and standards. 

• Close and constant supervision of nursing staff
• Develop, implement and monitor process improvement initiatives to continuously enhance the level of nursing staff’s competency and efficiency.
• Anticipating potential risk and execute appropriate action to ensure safe environment i.e. practice and adhere to infection control guidelines and policy.
• Demonstrating operational knowledge of nursing procedure applicable to area of assignment.
• Assuming leadership role for others to prepare and assist them with their responsibilities in the unit.
• Work as part of a health care team to assess patient needs, plan and modify care and implement interventions.
• Maintaining sterility of equipment and supplies, use of disinfectant as per infection control guidelines.
• Demonstrate positive attitude towards responsibilities, work place and colleagues by adhering to company rules and policy i.e. punctual to work.
• Ensure effective coordination with other department for timely delivery of patients’ treatment and investigation.
• Perform other appropriate tasks assigned within the realm of staff knowledge, skills and ability and answer patients' calls and determine how to assist them

2. Motivating and coaching nurses to attain high skills level to meet daily requirements. It is achieved by:

• Facilitate continuous development and upgrading of skills.
• Assist to ensure staffs are competent by completing a competency/orientation checklist.
• Developed and promotes effective communications with team members.
• Assist in auditing to monitor effectiveness of service delivery.
• Assist in Constant monitoring of staff performance and provide appropriate recognition.
• Organizing discussions and counselling session as required.
• Support and facilitate Nursing professional training.

Requirement :

1. Post Basic Midwifery or Post Basic in Intensive Care Nursing 
2. Minimum 5 years and above in clinical and experienced in OG teaching feild or ICU teaching feild
3. Minimum Diploma in Nursing & registered with Malaysian Nursing Board.
4. Valid Annual Practicing Certificate.
5. Supervisory experience is an added advantage.
6. Teaching methodology / clinical teaching/ preceptorship in related fields.
7. Strong analytical and problem solving skills.

Job Description

• Performing and carried out high quality of nursing care services as per standard operating procedure and policies. 

• Demonstrating operational knowledge of nursing procedure applicable to area of assignment. 

• Monitoring, recording and reporting changes in patient conditions and reaction or significant incidents. 

• Ensuring completion of all competencies and orientation checklist within stipulated time frame.

• Maintaining accurate, complete healthcare records and reports. 

Requirements & Qualifications

• Diploma/Degree in Nursing or an equivalent qualification

• 2 years of experience in related fields.  

• Current registration and valid practicing certificate with the Malaysian Nursing Board

• Possess good clinical skills and knowledge including proficiency in administering medications, providing wound care, and interpreting patient monitoring data

• Able to commit to 3 shifts (a.m. / p.m. / midnight shifts, rotational)

• Patience, emotional stability & empathy

• Effective with verbal and written communication

• Ability to work well under pressure and as part of a team

Job Description

• Performing and carried out paediatric nurse care services as per standard operating procedure and policies. 
• Demonstrating operationa knowledge of nursing procedure applicable to area of assignment. 
• Assuming leadership role for unit personnel to prepare and assist them with their responsibilities in the unit. 
• Assume responsibilty in assisting the Nurse Manager to ensure smooth running of the unit.
• Assist Nurse Manager in monitoring and evaluating staff's competency performances.
• Establish protocols in handling emergency situations
• Anticipating potential risk and execute appropriate action to ensure safe environment
• Coach and guide newly join staffs or student nurses to give individualized nursing care. 

Requirements & Qualifications

• A Diploma/Degree in Nursing or an equivalent qualification
• Advance Diploma/Post Basic Pediatric.
• Three (3 years) and above of clinical/nursing experience in related fields. 
• Current registration and valid practising certificate with the Malaysian Nursing Board
• Strong clinical skills, including proficiency in administering medications, providing wound care, and interpreting patient monitoring data
• Excellent communication and interpersonal skills, with the ability to effectively liaise with patients, families, and the multidisciplinary team
• A compassionate and patient-centred approach to nursing care
• Ability to work well under pressure and as part of a team

Job description

• Performing and carried out nurse care services as per standard operating procedures and policies.
• Anticipating potential risk and execute appropriate action to ensure safe environment.           
• Recording patient vital signs and medical information
• Monitoring, reporting and recording symptoms or changes in patient conditions.
• Maintaining accurate, complete healthcare records and reports.
• Ensuring completion of all competencies and orientation checklist within stipulated time frame.
• Addressing customer’s complaints promptly

Qualifications & Requirements

• Diploma/Degree in Nursing
• Valid Annual Practicing Certificate
• Registered with Malaysian Nursing Board
• 6-8 years of clinical/ nursing experience in related fields
• Post basic certification / Degree certification is an added advantage.

Requirements & Qualifications

• Able to commit to 3 shifts (morning, afternoon & night)
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to remain calm and composed in fast-paced environments.
• Knowledge of hospital layout and services preferred.
• Previous experience in customer service or hospitality roles is a plus.
• Fluency in multiple languages is advantageous.

Job Description

• Handle all hospital in-coming calls in a courteous, and friendly manner
• Respond to patient inquires promptly and accurately
• Directing incoming calls to appropriate departments, services and personnel
• Resolving complaints in a professional manner
• Assisting patients with scheduling appointments
• Providing exceptional customer service when interacting with callers

Job Description

• Providing professional and compassionate nursing care to patients undergoing various radiological examinations and procedures
• Assisting radiologists and radiographers in the preparation and administration of contrast media and other necessary medications
• Monitoring patient vital signs and responding promptly to any changes in a patient's condition
• Maintaining accurate and detailed patient records, ensuring compliance with hospital policies and procedures
• Effectively communicating with patients, their families, and members of the multidisciplinary healthcare team
• Actively participating in the ongoing development and improvement of radiology nursing practices
• Maintaining a safe, clean, and well-organised working environment

Requirements & Qualifications

• A registered nurse with a valid Practicing Certificate from the Malaysian Nursing Board
• Minimum 2 years of experience, preferably in a radiology or acute care setting
• Excellent clinical skills and knowledge of radiological nursing principles and procedures
• Proficient in patient assessment, medication administration, and emergency management
• Strong communication and interpersonal skills, with the ability to work collaboratively in a multidisciplinary team
• Proactive, adaptable, and committed to providing high-quality, patient-centred care
• Keen interest in continuous professional development and the latest advancements in radiology nursing

Key Responsibilities

• Assist patients with registration, billing and payment for outpatients from clinics.
• Register, perform cashiering, review and finalize outpatient bills, ensure all charges are captured accordingly.
• Address patient queries related to billing, payments processes and other related matters.
• Collaborate with the finance and administrative teams to resolve billing discrepancies.
• Provision of excellence customer services relating to Business Office Outpatient Registration and Payment Counters in order to ensure smooth and efficient flow for outpatients.

Requirements

• Minimum SPM/Diploma in Business Administration, Finance, Accounting or a related field.
• Prior experience in billing, cashiering, or administrative roles is an advantage.
• Strong attention to detail and organizational skills.
• Excellent communication skills in Bahasa Malaysia and English.
• Proficient in using Microsoft Office applications.
• Customer-focused with a positive attitude.

Job Description

• Handling, tracing and tracking medical records of patient in clinic to/from the Medical Record Department/counter prior/after the clinic session
• Maintain confidentiality and safety of all patients’ records
• Take and record height and weight, temperature/ blood pressure or urine dipsticks of patients in the Outpatient notes.
• Coordinate patient to other departments for diagnostic tests, lab investigations or admission if necessary.
• Chaperon doctor on clinical treatments or procedure.
• Ensure appropriate forms such as lab forms, charge forms etc are filled up as ordered by Doctor and checked correct patient identifications as per hospital policy.

Requirements & Qualifications

• SPM graduate
• Has experience in similar or other administrative or hospitality type of jobs.
• 5.5 days work and follow clinic operation hours
• Interact respectfully with patients, including those with impaired cognition.
• Good verbal and written English language and Bahasa Malaysia, sufficient to perform required tasks. Multi-lingual will be an advantage.

Job Descriptions:

• Updating hospital databases by compiling new employee personal profile.
• Screening potential candidates' resumes and application forms to identify suitable candidates to fill hospital job vacancies.
• Organizing interviews with shortlisted candidates.
• Preparing and sending offer and rejection letters or emails to candidates.
• Coordinating new hire orientations.
• Coordinating both internal & external training workshops
• Responding to staff inquiries regarding HR policies, employee benefits, and other HR-related matters.
• Assisting the HR staff in daily operations.
• Ensuring all the filings are done in accordance to guidelines.

Requirements / Qualifications:

• Bachelor's degree in human resource management or studying toward a degree in human resource management or related field.
• Minimum CGPA 3.0
• Good communication & interpersonal skills (written & verbal)
• Effective time management skills, good team player, and ability to meet deadlines

Job Descriptions:

• Project Planning & Coordination

  • Help plan projects (set timelines, list goals, and tasks).

• Project Kickoff

  • Assist in preparing and joining project startup meetings.

  • Make sure everyone understands the project goals and deadlines.

• Project Execution & Monitoring

  • Support in following up project tasks and tracking progress.

  • Update schedules and check if tasks are completed on time.

  • Report any risks, delays, or issues.

• Communication & Engagement

  • Help with communication between the project team, stakeholders, and contractors.

  • Join project review meetings and collect feedback.

• Project Administration

  • Keep project files updated (Gantt chart, reports, slides).

Requirements / Qualifications:

• Bachelor in Project Management, Bachelor in Office System Management, Bachelor of Secretarial Studies, Bachelor of Corporate Administrative, Bachelor of Operations Management or any related fied.
• Minimum CGPA 3.0
• Excellent computer literacy skills
• Proactive attitude, team player and strong desire to learn.
• Strong communication skills, both oral and written

Job description

• Administering medications and treatments to Paediatric patients according to physician orders and hospital policies
• Monitoring patients' conditions and vital signs, and reporting any changes to the medical team
• Collaborating with the multidisciplinary team to develop and implement individualised care plans for each patient
• Providing emotional support and education to patients and their families
• Maintaining accurate and comprehensive patient records
• Adhering to all hospital safety protocols and infection control procedures
• Participating in continuous professional development to enhance your nursing skills and knowledge

Requirements & Qualifications

• A Diploma in Nursing or an equivalent qualification
• Current registration and valid practising certificate with the Malaysian Nursing Board
• At least 2 years of recent experience working as a Registered Nurse in a Paediatric settings. 
• Strong clinical skills, including proficiency in administering medications, providing wound care, and interpreting patient monitoring data
• Excellent communication and interpersonal skills, with the ability to effectively liaise with patients, families, and the multidisciplinary team
• A compassionate and patient-centred approach to nursing care
• Ability to work well under pressure and as part of a team

Join our team as a Pharmacy Store Assistant, where your meticulous attention to detail and commitment to excellence will help us provide top-notch pharmaceutical services to hospital departments and off-site operations.

Job Description

Stock Management:

• Fulfill and document pharmaceutical requisitions accurately and promptly.
• Verify received stocks against Purchase Orders for correctness and condition.
• Conduct regular checks for expired products and update inventory systems.
• Maintain store cleanliness and organize shelves correctly.
• Quarantine defective stocks and manage returns to vendors.

Compliance and Safety:

• Follow operational policies and procedures for storage and services.
• Ensure facility temperature and humidity are within acceptable ranges.
• Adhere to security protocols to prevent theft and pilferage.
• Follow safety guidelines to protect against occupational hazards.

Qualification & requirements

• Minimum SPM qualification with good command of written and spoken English.
• Warehousing experience preferably in a Hospital or Medical/Healthcare industry.
• Have high level of concern.
• Must be physically able to lift heavy items above & below shoulder height and perform continuous standing, walking, reaching and bending activities.

Qualifications & Experience

• Recognized Degree in Pharmacy by the Malaysian Pharmacy Board.
• Candidate with clinical pharmacy experience is preferred
• Current registration as a practicing pharmacist with the Malaysian Pharmacy Board

Job Descriptions

• Provide a quality service in line with the direction and vision of the Hospital
• Ensure clinical appropriateness of prescriptions and are accurately dispensed to the correct patient every time
• Ensure medications are stored and dispensed appropriately to maintain the efficacy and quality
• Ensure monitoring is conducted as per schedule
• Ensure profitability in service areas
• Ensure work practices are within the requirements of the law and hospital policies/standard operating procedures (SOP) e.g. Poison Act, Dangerous Drugs Act, Poison (Psychotropic Substances) Regulations and accreditation standards
• Ensure that standards & customers’ expectations are met
• Ensure efficiency in provision of ward supply
• Ensure quality and sterility of medication
• Ensure the provision of an efficient and safe medication practices
• Ensure continuous improvement in various pharmacy services
• Supervision of work performed by staffs in the service area is in accordance to required standards of performance
• Facilitate the management of pharmacy inventory and formulary
• Provide general administrative support within Pharmacy Department

Job description

• Performing and carried out nurse care services as per standard operating procedures and policies. 
• Anticipating potential risk and execute appropriate action to ensure safe environment. 
• Demonstrating operational knowledge of nursing procedure applicable to area of assignment especially on women heath, Obstetrics and Gynecology field. 
• Ensuring completion of all competencies and orientation checklist within stipulated time frame.
• Addressing customer’s complaints promptly. Escalate as required.

Requirements & Qualifications

• Diploma/Degree in Nursing
• Valid Annual Practicing Certificate
• Registered with Malaysian Nursing Board
• 1-3 years of clinical/nursing experience in related fields
• Minimum Two (2) years experience in nursing 
• Post basic certification/Degree certification is an added advantage

We are seeking a compassionate, detail-oriented Staff Nurse (Dialysis) to join our team and provide exceptional care to our dialysis patients.

Job description

• Educating patient about their disease and its treatment.
• Overseeing the dialysis treatment from start to finish.
• Evaluating patient’s reaction to the dialysis treatment and medications
• Monitor and evaluate nursing process and ensure the nursing care plan is carried out.
• Ensuring completion of all competencies and orientation checklist within stipulated time frame.

Qualification

• Diploma/Degree in Nursing
• Valid Annual Practicing Certificate
• Registered with Malaysian Nursing Board
• 1-3 years of clinical/ nursing experience in related fields 
• Post basic certification/ Degree certification is an added advantage
• Knowledge in handling Dialysis machine, RO portable and RO Treatment system is an added advantage.

We are looking for a Procurement Executive to join our team! You will play a key role in sourcing and purchasing high-quality products and services for our hospital. Your job is to negotiate prices, ensure smooth delivery, and make sure everything we buy meets our quality and safety standards.

What You'll Do:

• Find Vendors: Source vendors, request quotations, compare prices, and negotiate terms.
• Product Evaluation: Make sure medical items meet our quality standards before purchase.
• Manage Vendor Data: Keep vendor information, pricing, and contracts up to date in our system.
• Work with Teams: Collaborate with other Sunway companies to get the best deals.
• Process Orders: Handle purchase requisitions (PR) and purchase orders (PO) from start to finish.
• Monitor Deliveries: Ensure timely delivery of products and services, solving any issues along the way.
• Vendor Management: Help review vendor performance and suggest improvements.
   

Who We're Looking For:

• Degree in Business Management, Supply Chain Management, or a related field.
• At least 2 years of experience in procurement, preferably in healthcare or pharmaceutical industry.
• Good negotiation and communication skills.
• Good command in MS Office.
• Able to handle multiple tasks and work under pressure.

JOB DESCRIPTIONS:

• Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting the building, equipment, and access points; permitting entry.
• Conduct safety checks and other related activities to provide and maintain a safe environment.
• Completes reports by recording observation, information, occurrences, and surveillance activities.
• Prevent losses and damages by reporting irregularities, informing violators of policies and procedures.
• Contributes to team effort by accomplishing related results as needed.

QUALIFICATIONS:

• Minimum SPM holder
• Good interpersonal and communication skills
• Prior experience in security operations would be an added advantage
• Able to work during Public Holiday and shift basis
• Willing to be based in Sunway Velocity (Cheras)

We are seeking a passionate and enthusiastic Commis Chef to join our culinary team and help us create unforgettable dining experiences. If you love working in the kitchen and are eager to learn and grow in the culinary world, we want you to be part of our team!

Job description

• Ensure refrigerators checklist done by daily working day
• Prevent food spoilage through checks and ensure that all incoming and outgoing food items are up to agreed standards.
• Assist in other food production areas as and when required
• To prepare and accommodate all daily food products and guest requests.
• To ensure highest standards of hygiene are always adhered to throughout food preparation
• Check food storage areas and refrigerators for cleanliness and proper functioning and report any discrepancies to the supervisor.

Qualification

• Minimum SPM or Diploma in Culinary. Fresh graduates are welcome to apply
• Attended Food Handling Course Certificate

Tasks & responsibilities

• Assists chefs and head stewards in managing the stewarding department, ensuring all tasks are consistently carried out to standard.
• Regularly checks daily assignments and ensures the cleanliness standards in the back of the house meet the hospital's requirements.
• Ensure daily washing of all pots and kitchen equipment as per standard procedure.
• Safety shoes and appropriate PPE, including gloves, aprons, and hair nets (tudung permitted), are required during washing or cleaning operations.
• Responsible to actively engage in and contribute to all quality improvement endeavors within both the department and the hospital.

Qualifications & experience

• Minimum SPM
• Food handling certificate / Typhoid
• Minimum of 3 year related working experience and 1 year in supervisory level in F&B or wash ware experience is advantage.
• Ware wash skill and how to handle chemicals.

Job Description

• Handling, tracing and tracking medical records of patient in clinic to/from the Medical Record Department/counter prior/after the clinic session
• Maintain confidentiality and safety of all patients’ records
• Take and record height and weight, temperature/ blood pressure or urine dipsticks of patients in the Outpatient notes.
• Coordinate patient to other departments for diagnostic tests, lab investigations or admission if necessary.
• Chaperon doctor on clinical treatments or procedure.
• Ensure appropriate forms such as lab forms, charge forms etc are filled up as ordered by Doctor and checked correct patient identifications as per hospital policy.

Requirements & Qualifications

• SPM graduate
• Has experience in similar or other administrative or hospitality type of jobs.
• 5.5 days work and follow clinic operation hours
• Interact respectfully with patients, including those with impaired cognition.
• Good verbal and written English language and Bahasa Malaysia, sufficient to perform required tasks. Multi- lingual will be an advantage.

We are seeking a compassionate, highly skilled Staff Nurse (NICU) to join our team and provide exceptional care for our newborn patients.

Job description

• Conduct mandatory patient checks including informed consent, patient identity and operation site prior to the start of procedure
• Conduct mandatory surgical checks prior to the start of the procedure, during and pre-wound closure.
• Responded to surgical emergency requirements such as cardiac, pulmonary or respiratory failure and haemorrhage.
• Ensuring completion of all competencies and orientation checklist within stipulated time frame.

Qualification

• Possess Diploma/Degree in Nursing
• Registered with Malaysian Nursing Board with valid Annual Practicing Certificate
• Fresh graduates and experienced candidates are welcome to apply.
• Basic knowledge of aseptic and sterile techniques
• Post basic certification is an added advantage.

We are seeking a skilled, detail-oriented Staff Nurse (Intensive Care Unit) to join our team and contribute to our high standards of patient care.

Operational Management:

• Performing and carried out nurse care services as per standard operating procedures and policies. 
• Anticipating potential risk and execute appropriate action to ensure safe environment.           
• Demonstrating operational knowledge of nursing procedure applicable to area of assignment. 
• Assuming leadership role for others to prepare and assist them with their responsibilities in the unit.

Quality and Customer Service:

• Ensuring completion of all competencies and orientation checklist within stipulated time frame.
• Addressing customer’s complaints promptly.
• Exceeding set standards and quality in nursing care rendered.
• Attend in-service programs organized by the hospital and keep nursing knowledge and skills up to date.

Qualification & Requirements:

• Possess Degree/Diploma in Nursing
• Registered Nurse with a valid license with Malaysia Nursing Board.
• Post basic certification is an added advantage
• Supervisory experience in an acute tertiary Health Care Facilities is an added advantage.
• Strong leadership and communication skills.
• Ability to manage resources and ensure operational efficiency.
• Customer-focused with a commitment to quality care.

We are seeking a Duty Nurse Administrator to efficiently and effectively oversee the Nursing Department, ensuring alignment with the hospital's goals and objectives, and delivering high-quality care to our patients.

Operational Management:

• Monitoring and implantation of safety and health standards.
• Creating awareness of safety and health standards.
• Audit non-conformance of standards of practice
• Enhancing the quality of service offered to the customers

Quality and Customer Service:

• Managing customers’ complaint promptly.
• Attending efficiently and timely to the needs of customers
• Liaise with relevant Departments to resolve problems.
• Motivating and developing staffs towards customer centric culture.
• Analyzing customers’ feedback

Operational Efficiency:

• Assist Managers in effective utilization and maintenance of resources.
• Reducing wastage and eliminating pilferage
• Assist Nurse Manager in ensuring the unit is appropriately staffed by deploying and approving overtime

Qualification & Requirements:

• Possess Degree/Diploma in Nursing
• Registered Nurse with a valid license with Malaysia Nursing Board.
• Minimum 5 years working experience and 2 year’s supervisory level in related field. 
• Supervisory experience in an acute tertiary Health Care Facilities is an added advantage.
• Post basic certification is an added advantage
• Strong leadership and communication skills.
• Ability to manage resources and ensure operational efficiency.
• Customer-focused with a commitment to quality care.

Job Purpose

• To render diagnostic imaging services in a safe, high quality and efficient manner
• To assist in fulfilling licensing, regulatory and accreditation requirements.

Duties & Responsibilities 

1. Clinical Function

• Ensure safe, efficient, and high-quality daily operations by performing radiological procedures according to standard operation procedures
• Ensuring environment, radiation and magnet safety to all parties (patients, colleagues and visitors) when performing radiological procedure
• Ensuring the examination rooms are prepared and consumables stock is efficient

2. Administrative Function

• Complying to licensing, regulatory, accreditation and other ad hoc requirements
• Ensuring completion of registration book and record book documentation after procedure

3. Ethic and Professional Conduct

• Conduct patients in a professional manner, responds to their needs
• Acts to advance the principal objective of the profession - to provide services to humanity with full respect for the dignity of mankind
• Adhere to the Radiographer's Code of Ethics, respect patient privacy, and continuously improve knowledge and skills through professional development.

Qualifications & Requirements

• Must possess Degree in Medical Imaging
• Minimum 2 years of experience as radiographer
• Good Diagnostic Imaging skills
• Good interpersonal and communication skills
• Good in radiation protection, magnet safety and infection control knowledge
• Work independently with minimum supervision
• Willing to take new challenges and work in fast-paced environment

Job Descriptions

1. Ensure all prescriptions are accurately dispensed to the correct patient at all time

• Check all medications supplied are according to the prescription with accurate labels and correct physical medications
• Review appropriateness of prescription and verify with prescriber if necessary. Seek advice from pharmacist where required
• Counsel patient on proper medication administration & technique (where applicable) and advise on appropriate storage condition
• Provide alternatives or suggestions on medication treatment where appropriate
• Provide basic medicine information e.g. indication, dosage, adverse effects, method of administration, etc.

2. Ensure medications are stored according to recommended conditions to maintain efficacy and quality

• Adhere to recommended storage requirements when handling medication in the pharmacy at all times

3. Accurate documentation to ensure compliance to regulatory requirements and accreditation standards

• Document all daily transactions completely and accurately in the required manner e.g. Poison Register, Dangerous Drug Register, Psychotropic Drug Register, Codeine & Pseudoephedrine Register, in accordance to regulatory requirements and accreditation standards.

4. Ensure quality and sterility of medication

• Adhere and prepare formulation in accordance to Good Manufacturing Practice e.g. wearing of Personal Protective Equipment during manufacturing.
• Perform cytotoxic drug reconstitution using aseptic technique in accordance to procedure.

5. Ensure all ward stocks are accurately supplied to wards and departments

• Prepare and supply all ward stocks according to requirements.

6. Ensure standards & customers' expectations are met

7.Perform any other duties assigned to meet company and department goals and objectives

Qualifications & Experience

• Diploma in Pharmacy from a recognized institution, or certificate of dispensing/relevant certificate from a recognized institution
• Experience in hospital pharmacy is an advantage. Fresh graduates may also be considered

CORE DUTIES AND RESPONSIBILIES

1. Clinical Function:

• Competent and efficient in conducting laboratory testing that provides crucial information for detecting, diagnosing, treating, and monitoring diseases.
• Adhere to and execute tasks according to the hospital’s and laboratory’s policies and procedures. 

2. Administrative Function: 

• Ensure that inventory control is properly implemented, i.e. to ensure items received do not have short expiry dates, notify immediate superiors on shortage of supplies, monitor stock inventory record.
• Perform quality control, institute preventive maintenance of equipment, and ensure policies and procedures are followed so that test performances are at an acceptable level and standard in accordance to Laboratory MS ISO 15189 Quality Manual. 
• Perform and monitor daily quality control (QC) of the tests, institute corrective and preventive maintenance of equipment and ensure policies and procedures are followed 
• Perform or carry out laboratory testing and tasks according to laboratory’s policies and procedures
   

QUALIFICATIONS & REQUIREMENS  

• Bachelor of Bioscience Medical or; Bachelor of Biomedical Science, recognized by the Government of Malaysia.
• Basic Good Laboratory Practices (GLP).
• Excellent communications skills, compassionate.
• Effective decision-making and problem-solving skills.
• Demonstrate high initiative and work independently towards achieving goals and objectives competently